Privacy Policy
Brainflex 360 is a division of Brainflex 360 Pvt. Ltd. It is an online coaching and exam preparation platform for IIT JEE/NEET and other competitive exams. It aims to provide students with premium quality education in terms of extensive study materials, high quality recorded video lectures, performance analysis, discussion on previous year’s question papers, doubt clearing sessions, practice mock tests, and so on. We strongly support the right to privacy, here is our privacy statement to place with regards to the data we collect from you.
We use a secure server for all the modes of payments and transactions to protect the payment information of our clients and cookies we use to store the login information.
What information does Brainflex 360 collect from you?
Our web portal uses omnichannel modes of communication including mails, chat and call. You may be asked to provide us with first and last name, mobile no. etc. We are committed to gather only the information that we require to serve you better.
When you visit our Website, as a part of your purchase of one of our courses or register to our Website, we may collect a variety of information that you can voluntarily provide to us via one of our contact forms, chat or call (Personal Identifying Information), this includes:
- Contact Information, such as name, email address, display picture, email address, contact number, IP address, geographic location,
- Information to verify your identity, such as your date of birth, mark-sheets, Passport/Aadhar /Voter ID details;
- Billing Information, such as debit/ credit card number and billing address;
- Unique Identifiers, such as username or password;
- Reviews or ratings, syllabus and content preferences, account settings, (including preferences set in the ” Account ” section of our Website); and
- Information provided to us through our service such as your interactions with our customer service, participation in surveys or marketing promotions.
How Brainflex 360 uses the information it collects/tracks?
To meet your needs for preparing for IIT JEE/NEET or any other competitive exam in all manners as we collect information from our faculties to ensure quality of education.
With whom the site shares the information it collects/tracks?
We do not disclose any information with the third party, your personal information of any kind is safe and secure under our privacy policy.
Do all visitors have to pay?
You are free to browse our site free of cost from any web browser, you can search any course, faculty, article/blog or feature offered by our web portal. You are liable to pay only when you purchase/ renew a course.
How Brainflex 360 com team can contact you?
Brainflex 360 has trained staff members that may contact you for either services or sales through different modes of communication such as mobile no., landlines no., email, SMS.
Cookies Information:
When you visit our website, we may send one or more cookies (small text filed containing alphanumeric characters) to your device, irrespective of you being a registered or non-registered member of Brainflex 360. The process allows us to remember your activities on a website and may use both session cookies and persistent cookies. A session disappears once you close the site. The persistent cookies may remain close your browser and can be used by your browser on frequent visits to the website. You can delete the persistent cookies. You can review your web browser “Help” file to learn more proper way to manage the cookies. Without cookies, you will not access to certain services and features on the website. 3rd party advertisements display in connection with website may also contain cookies set by advertisers. We do not control these cookies and the users of the website must check the privacy policy of the 3rd party advertisers whether and how it uses cookies.
“Automatically Collected” Information:
We may record certain information from your browser by using different types of technologies, which includes standard log files, “clear gifs” or “web beacons”, etc. The data that is automatically collected may include your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring or exit pages, we may record information regarding your use of features such as AESL. It may be available on the website, such as number of problems you have attempted, the number of videos you have viewed and the amount of time spent on the query resolution.
Note:
By making payment through the online payment modes you are agreeing to these terms and conditions including any changes made in the terms and conditions from time to time through our website.
Please also feel free to contact us if you have any questions about Brainflex 360’s Terms and Conditions or the information practices of the Site.
